This Privacy Policy explains how Blockzima Ltd (“Blockzima,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you use our website and dashboard (the “Service”). By using the Service, you agree to the collection and use of information as described here.
1. Information we collect
We collect information in the following ways:
- Account information you provide when you sign up, such as your name, email address, and authentication details managed through our identity provider.
- Transaction and activity data generated as you use the Service — balances, transfers, deposits, withdrawals, and related account activity.
- Device and usage data such as IP address, browser type, and general usage patterns, collected automatically to keep the Service secure and reliable.
- Communications you send us, for example through support email or contact forms.
2. How we use information
We use the information we collect to:
- Provide, maintain, and secure the Service, including verifying and approving accounts.
- Detect, investigate, and prevent fraud, abuse, and security incidents.
- Send account, transaction, and service-related communications.
- Comply with applicable legal and regulatory obligations.
- Improve the Service based on how it is actually used.
3. How we share information
We do not sell personal data. We share information only with: service providers who help us operate the Service (such as our authentication, hosting, email, and analytics providers) under confidentiality obligations; regulators or law enforcement where required by law; and other parties with your explicit consent.
4. Data security
We use encryption in transit and at rest, access controls, and continuous monitoring to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security, but we work to keep these protections current.
5. Data retention
We retain personal data for as long as your account is active and as needed to comply with our legal, accounting, and regulatory obligations, resolve disputes, and enforce our agreements.
6. Your rights
Depending on where you live, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us at support@blockzima.com.
7. Cookies
We use essential cookies and similar technologies required for authentication and to keep the Service functioning securely. We do not use cookies for third-party advertising.
8. International transfers
Your information may be processed in countries other than your own. Where this happens, we take steps to ensure it receives an appropriate level of protection.
9. Children’s privacy
The Service is not directed to individuals under 18, and we do not knowingly collect personal data from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date above.
11. Contact us
Blockzima Ltd
Email: support@blockzima.com
Phone: +44 7442 916731